Terms of Use

Version 1.0 · Effective 5 September 2026

In short: Taskable helps authorized users manage projects, tasks and time records. Its Microsoft Teams and WhatsApp assistants use AI to interpret requests and may make mistakes. Review every proposed action and confirmation before relying on it.

1. Scope and acceptance

These Terms apply to the Taskable web service, its Microsoft Teams app and bot, its WhatsApp bot, and related Taskable applications and integrations (together, the “Service”). By accessing or using the Service, you agree to these Terms. If you use Taskable for an organization, you confirm that you are authorized to act for that organization.

Your organization may have a separate written agreement with Tivoli.Tech. If that agreement conflicts with these Terms, the separate agreement controls for the conflicting subject.

2. Accounts and authorized use

• You must provide accurate account information and keep credentials and pairing codes secure.
• You may access only organizations, projects, tasks and records you are authorized to use.
• You are responsible for activity performed through your account until you notify us of suspected misuse.
• Administrators are responsible for assigning appropriate permissions within their Taskable tenant.

3. Microsoft Teams and WhatsApp integrations

The messaging assistants require a Taskable account and must be connected using the pairing process provided in Taskable. They act with the permissions of the connected Taskable user and are intended to show a summary and request confirmation before creating, changing or deleting a time record. You can remove a Teams connection by sending “disconnect” to the bot or by using the connection controls in Taskable.

Microsoft Teams and WhatsApp are third-party services. Their own terms and privacy notices also apply when you use those platforms. Platform availability and delivery are outside our control.

4. AI-assisted functionality

Taskable uses artificial intelligence to interpret natural-language messages, match requests to Taskable data, prepare responses and proposed actions, and transcribe supported audio messages. AI output can be incomplete, inaccurate or unexpected. It is not professional, legal, financial, employment or accounting advice.

You must review dates, durations, projects, tasks, descriptions and other details before confirming an action. You remain responsible for records submitted through your account. Report inappropriate, harmful or materially incorrect AI responses to info@taskable.app so that we can investigate them.

5. Acceptable use

You must not use the Service to:

• break applicable law or another person’s rights;
• access, disclose or alter data without authorization;
• submit malware, harmful instructions, abusive content or attempts to bypass security or AI safeguards;
• probe, overload, disrupt, reverse engineer or interfere with the Service except where law expressly permits it;
• share credentials, access tokens or pairing codes with unauthorized people; or
• use automated means that create unreasonable load or degrade the Service for others.

6. Your content and data

You retain your rights in information you submit to Taskable. You grant Tivoli.Tech the limited right to process that information as needed to operate, secure, support and improve the Service and to comply with law. You confirm that you have the necessary rights and authority to submit it.

Our handling of personal data, messaging identifiers, conversation history and audio transcription is described in the Taskable Privacy Policy. Do not submit sensitive or confidential data that is unnecessary for the requested Taskable action.

7. Availability and changes

We aim to provide a reliable Service but do not guarantee uninterrupted or error-free availability. Maintenance, security incidents, third-party outages or technical limits may temporarily affect it. We may change functionality to improve the Service, comply with law or protect users. Where reasonably practical, we will give notice of material changes that adversely affect use.

8. Intellectual property

Taskable, its software, branding, documentation and underlying technology are owned by Tivoli.Tech or its licensors. Except for the limited right to use the Service under these Terms, no intellectual-property rights are transferred to you.

9. Suspension, disconnection and termination

You may stop using the Service or disconnect a messaging integration at any time. We may restrict or suspend access when reasonably necessary to address a security risk, unlawful activity, material breach, service abuse or a binding legal request. Where appropriate and legally permitted, we will provide notice and an opportunity to remedy the issue.

Disconnecting a bot does not delete time records already stored in Taskable. Personal-data deletion requests are explained on our data deletion page.

10. Third-party services

The Service relies on third-party hosting, messaging, AI and transcription providers. Those services may have separate terms, availability limits and data-processing commitments. We remain responsible for our own obligations but cannot control failures caused solely by a third-party platform.

11. Disclaimers

To the extent permitted by applicable law, the Service is provided “as is” and “as available”. We do not warrant that AI output, transcriptions, integrations or suggested record details will always be accurate. Nothing in these Terms limits mandatory statutory rights that cannot lawfully be waived.

12. Liability

To the extent permitted by law, neither party is liable for indirect, incidental or consequential loss that was not reasonably foreseeable. Tivoli.Tech does not exclude or limit liability where doing so would be unlawful, including liability for fraud, wilful misconduct, or death or personal injury caused by negligence. Any separate written customer agreement may set additional liability terms.

13. Changes to these Terms

We may update these Terms when the Service, our providers or applicable law changes. The effective date above identifies the current version. We will provide reasonable notice of material changes through the Service, website or account contact details where appropriate.

14. Governing law and disputes

These Terms are governed by Polish law, without limiting any mandatory protections that apply in your country. For business users, courts competent for Bialystok, Poland have jurisdiction where permitted by law. Consumers retain any mandatory rights concerning applicable law and jurisdiction.

15. Who operates Taskable

Taskable is designed, hosted and operated by Tivoli.Tech, L. Warynskiego 7 lok. 6, 15-860 Bialystok, Poland (EU VAT ID and NIP: PL5423437238; REGON: 389350610). Questions about these Terms can be sent to info@taskable.app.

16. Contact

Questions, complaints, security concerns and reports about inappropriate AI output can be sent to info@taskable.app. Privacy requests can be sent to privacy@taskable.app.